Service
Right of withdrawal
1. Scope of application
1.1. These regulations apply to orders via race-loft.de.
1.2. Germany / EU: The following applies statutory 14-day right of withdrawal for consumers.
1.3. Outside the EU (e.g., Switzerland, USA): We grant none contractual right of withdrawal; Returns are excluded. Statutory warranty rights remain unaffected.
2. Right of Withdrawal (DE/EU)
2.1. Right of withdrawal: You have the right, within 14 days to cancel this contract without giving reasons.
2.2. Start of period: The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier,
(a) die Were taken possession of or have you
(b) in the case of multiple goods/partial shipments, the last shipment / partial shipment you have taken possession of.
2.3. Exercise: To exercise your right of withdrawal, you must inform us by means of a unambiguous explanation (e.g., by email or letter) about your decision. You can use the model withdrawal form (Section 6), which is, however optional is.
Contact:
Race Loft owner Erwin Hipke, Zwischen den Zäunen 1a, 56072 Koblenz, Germany
Email: raceloft@gmail.com • Phone: +49 176 70868240
2.4. Consequences of revocation: We will refund you all payments including delivery costs (standard shipping) without undue delay and at the latest within 14 days from the day the returned goods received by us or shower Proof of dispatch rendered – depending on which is the earlier point in time. For the repayment, we will use the same payment method that you used for the initial transaction, unless expressly agreed otherwise.
2.5. Right of retention: We can the repayment refuse, until we get the goods received back Do you have the Proof you have provided that the goods returned have – depending on which is the earlier date.
2.6. Returns/Costs: You have the goods immediately and in any case within 14 days at the latest from the day you informed us of the cancellation, to us to return. The deadline is met if you dispatch the goods before the deadline expires. You bear the Direct costs of the return shipment. Note for shipments from non-EU countries: Please as "Return of Goods" declare; Customs duties/duties due to incorrect declaration may be excluded from the refund ripped off become.
2.7. Value replacement: You have to for depreciation only arise if this towards a Inspection of condition, properties and functionality is due to unnecessary handling of the goods. Note: Please test the goods only as would be usual in a retail store. Assembly, bonding, or fixed screwing Before the withdrawal period expires, you may Compensation up to 100 % lead to if a return to the original state is not possible.
3. Grounds for exclusion/termination
3.1. The right of withdrawal applies not at
(a) non-customized goods, which according to Customer specification be manufactured or clearly indicate personal needs tailored,
(b) Goods that, after delivery, due to their Inseparable nature with other goods mixed were,
(c) sealed Goods that, for reasons of Health Protection or the Hygiene are not suitable for return, if the seal is removed after delivery was.
4. Return Policy (Practical Information)
4.1. Condition/Packaging: Please, if possible, in Original packaging return with all accessories (not a requirement for withdrawal, but helps), Value replacement to avoid).
4.2. No restocking fee: We collect no restocking fee.
4.3. Shipping costs: We will refund the Standard shipping costs; Additional costs for express/premium shipping not reimbursed.
4.4. Return address: We will share the Return address if applicable, in individual cases with (depending on product/shipment type). A short Announcement by email providing the order number makes the matching easier (not mandatory).
5. No right of withdrawal (outside EU)
5.1. For orders from countries outside of the EU and the United Kingdom (e.g. Switzerland, USA) consists of none statutory or contractual right of withdrawal; Returns are excluded. Legal Warranty rights in the event of defects remain unaffected.
6. Model withdrawal form
(If you wish to cancel the contract, please fill out this form and send it to raceloft@gmail.com. The use is optional.)
To:
Race Loft owner Erwin Hipke, Zwischen den Zäunen 1a, 56072 Koblenz, Germany
I/We hereby revoke () by me/us () concluded contract for the purchase of the following goods:
— Article: _____________________________________________
— Ordered on: ___________________
— Received on: ___________________
— Name: _____________________________________________
— Address: __________________________________________
— Date: ______________________
— Signature: ______________________ (only for notification on paper)
(*) Delete where inapplicable.