{"id":2,"date":"2025-07-10T11:42:59","date_gmt":"2025-07-10T11:42:59","guid":{"rendered":"http:\/\/race-loft.de\/?page_id=2"},"modified":"2025-09-12T14:26:31","modified_gmt":"2025-09-12T12:26:31","slug":"versand-lieferung","status":"publish","type":"page","link":"https:\/\/race-loft.de\/en\/versand-lieferung\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"

1. shipping areas<\/strong><\/h2>\n\n\n\n

1.1 Shipping to the following countries:\u00a0Germany<\/strong>,\u00a0Netherlands<\/strong>.
1.2 Orders from other countries are possible on request. Please contact us via the\u00a0Contact form<\/strong>to check the delivery options.<\/p>\n\n\n\n

2. shipping costs, taxes and customs duties<\/strong><\/h2>\n\n\n\n

2.1 The Shipping costs<\/strong> shall be borne by the customer. They are Order process<\/strong> clearly stated.
2.2. International orders (outside Germany):<\/strong> It applies Delivered at Place (DAP)<\/strong>. Import duties, taxes and other levies<\/strong> at the place of destination, the Receiver<\/strong>. These are not<\/strong> included in the product price or in the shipping costs and vary depending on the country<\/strong>. Please inform yourself in advance at the competent customs authorities<\/strong> on import duties incurred.
2.3. Returns from abroad:<\/strong> Please mark returns as \"Return of Goods\"<\/strong>. Customs duties\/duties<\/strong>which we incur as a result of an incorrect declaration can be Refund deducted<\/strong> become.<\/p>\n\n\n\n

3. delivery time<\/strong><\/h2>\n\n\n\n

3.1. Production\/dispatch readiness:<\/strong> Due to the complex manufacturing process, orders are usually approx. 14-20 working days<\/strong> after receipt of payment ready for dispatch<\/strong> (working days = Mon-Fri, excluding public holidays at the place of dispatch or destination), unless expressly stated otherwise. deviating<\/strong> indicated.
3.2. Transportation time:<\/strong> The Delivery time<\/strong> varies depending on Destination<\/strong> and comes additional<\/strong> to the production time.
3.3. Peak times & international shipments:<\/strong> In particular Holidays<\/strong> or in the event of an increased order volume, there may be longer production and delivery times<\/strong> come. With international<\/strong> Delivery times may vary depending on location significantly longer<\/strong> be. Customs clearances<\/strong>local holidays and Force majeure<\/strong> (e.g. bad weather, strikes) can lead to delays and are beyond our control.
3.4. Unavailability:<\/strong> If, in exceptional cases, a product is delivered after the permanently unavailable<\/strong> we will inform you immediately<\/strong> and refund payments already received.<\/p>\n\n\n\n

4. shipping service provider<\/strong><\/h2>\n\n\n\n

4.1 The\u00a0Delivery<\/strong>\u00a0takes place via a\u00a0shipping service provider chosen by us.<\/strong>
4.2.\u00a0Partial deliveries are permitted,<\/strong>\u00a0as far as reasonable; you will not incur any additional shipping costs.
4.3.\u00a0Details<\/strong>\u00a0(consignment number, expected delivery)<\/strong>\u00a0you get in the\u00a0Shipping confirmation,<\/strong>\u00a0provided that<\/strong>\u00a0for the program\u00a0Shipment tracking provided\u00a0<\/strong>is.
4.4.\u00a0Shipment tracking & insurance:<\/strong>\u00a0Spoiler shelves<\/strong>\u00a0become\u00a0as an insured parcel with shipment tracking<\/strong>\u00a0shipped.\u00a0<\/p>\n\n\n\n

5. transfer of risk & transport damage<\/strong><\/h2>\n\n\n\n

5.1. Transfer of risk for consumers:<\/strong> In the case of purchases by consumers Transportation risk<\/strong> to you first, as soon as<\/strong> the goods to you<\/strong> or a person named by you Third parties<\/strong> (who is not the carrier) hand over<\/strong> was. Choose you<\/strong> the carrier itself and have we given you this choice not<\/strong> offered, the danger already with handover<\/strong> to the carrier.
5.2. Transport damage:<\/strong> Please report any externally visible damage if possible on delivery<\/strong> and inform us immediately<\/strong>. Yours statutory warranty rights<\/strong> remain of this untouched<\/strong>; the notification helps us to assert claims against the transport company.<\/p>\n\n\n\n

6. returns (revocation) <\/strong><\/h2>\n\n\n\n

6.1.\u00a0Germany \/ EU :<\/strong>\u00a0Consumers have a\u00a0statutory right of withdrawal of 14 days<\/strong>. The details (start of deadline, exceptions, consequences) can be found in our\u00a0Cancellation policy<\/strong>.
6.2.\u00a0Outside the EU\/UK (e.g. Switzerland, USA):<\/strong>\u00a0There is\u00a0none<\/strong>\u00a0statutory or contractual right of withdrawal;\u00a0Returns are excluded<\/strong>. Legal\u00a0Warranty rights<\/strong>\u00a0in the event of defects remain unaffected.
6.3.\u00a0Return costs:<\/strong>\u00a0In the event of revocation, the customer shall bear the\u00a0Direct costs of the return shipment<\/strong>.
6.4.\u00a0Reimbursement:<\/strong>\u00a0We reimburse\u00a0all payments including the shipping costs of standard shipping<\/strong>\u00a0within 14 days at the latest<\/strong>as soon as we receive the goods\u00a0received<\/strong>\u00a0is or you have the\u00a0Proof of dispatch<\/strong>\u00a0(whichever comes first).\u00a0Additional costs<\/strong>\u00a0for express\/premium shipping are\u00a0not<\/strong>\u00a0reimbursed.
6.5.\u00a0Value replacement:<\/strong>\u00a0A\u00a0Value replacement<\/strong>\u00a0is only to be paid if a loss in value is attributable to a\u00a0Inspection of condition, properties and functionality<\/strong>\u00a0not necessary<\/strong>\u00a0handling of the goods (e.g.\u00a0Mounting, bonding, fixed screw connection<\/strong>\u00a0before expiry of the withdrawal period).
6.6.\u00a0No restocking fee:<\/strong>\u00a0One\u00a0Restocking fee<\/strong>\u00a0becomes\u00a0not<\/strong>\u00a0raised.
6.7 You can find further details in our\u00a0Cancellation policy & return policy<\/strong>.<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

1. Versandgebiete 1.1. Der Versand erfolgt in die folgenden L\u00e4nder:\u00a0Deutschland,\u00a0Niederlande.1.2. Bestellungen aus anderen L\u00e4ndern sind auf Anfrage m\u00f6glich. Kontaktiere uns<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/race-loft.de\/en\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/race-loft.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/race-loft.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/race-loft.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/race-loft.de\/en\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":3,"href":"https:\/\/race-loft.de\/en\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":29512,"href":"https:\/\/race-loft.de\/en\/wp-json\/wp\/v2\/pages\/2\/revisions\/29512"}],"wp:attachment":[{"href":"https:\/\/race-loft.de\/en\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}